Wednesday, 16 May 2012

posted by Hannah
bit of background on American history to go in the research booklet

Trendsetting and Apparel Manufacture in an Industrial Age

Yet with all of the European couturiers' trendsetting history, the Industrial Revolution of the early nineteenth century revolutionized the apparel business, made mass manufacturing possible, and centered much of that manufacturing in the United States. In fields ranging from steel to oil to textiles and department stores, industrial barons made such profits that America became one of the wealthiest and most powerful countries in the world by the early twentieth century. Cotton picked by millions of slaves became the South's greatest export, providing the indispensable raw material for the textile industries of the American North and the English Midlands. Earlier, in the seventeenth century, cotton had been too expensive to use regularly, but the invention of the cotton gin enabled cheap mass cultivation and production, fueling a market boom. The Civil War rocked the cotton industry but did not destroy it; even after emancipation, poor black and white families in the South continued to cultivate cotton as sharecroppers. Once the clothes were made, they needed to be cleaned; so black women in the South and Chinese families in the West laundered clothes for a living. In urban centers like New York, Boston, San Francisco, and Chicago, immigrants toiled through twelve-hour days in sweatshops, or sewed piecework at home in crowded tenements. Manufacturers transported the finished products to department stores, which revolutionized the American retail scene in the late nineteenth century. These stores hired attractive white sales clerks to stand at immaculate glass display cases to help sell their products to customers. For those Americans who did not live in or near cities, the stores devised mail-order catalogs as a means of showcasing their wares to customers and facilitating the purchasing process. Women's fashion magazines published the latest dress patterns and styles from Europe, and began to create a niche for themselves by marketing cosmetics and accessories that claimed to offer subscribers allure, sophistication, and youthfulness.

Radio, print, and billboard advertisements showcased the newest fashion trends and textile innovations to customers during the roaring 1920s. By that time, for the first time, most Americans lived in cities, exposing them to an ever-widening array of marketing schemes and public displays of fashion in crowded urban streets. The glamour of fashion in film provided a fantasy world for cinema audiences enduring the Great Depression of the 1930s, and celebrities quickly became trendsetters on and off the screen. The union movements of that era also galvanized garment workers to band together, and the textile industry began to shift to the South, where workers were less organized and therefore cheaper. During World War II, Americans were asked to sacrifice certain luxuries like silk stockings when raw materials were needed elsewhere (such as for parachute manufacture). Despite the hardships of wartime, swing music, U.S.O. dances, and military uniforms combined to create a style evocative of the era. Meanwhile, underlying racial tensions in American life manifested themselves in the rebellious fashions of minority groups like the zoot-suited black and Latino men of Harlem and Los Angeles. Other minorities asserted their identity as American citizens and patriots by donning military uniforms and fighting for their country.

Cold War Consumerism

After the war, veterans retained their medals and insignias as records of their service, but most American men quickly exchanged their khaki uniforms for either the white-collar suits of the middle class or the blue-collar uniforms of the working class. The Cold War against international communism only escalated the promotional efforts of the advertising industry, which trumpeted American prosperity and consumerism as a glorious counterpoint to the spartan existence of the Soviet economy. Housewives were pressured to appear like the perfect women who populated the advertisements; alluring for their husbands, always wearing makeup and pretty dresses, even wearing pearls while cleaning the house. Husbands were advised to "keep up with the Joneses" by conforming to the clean-cut, clean-shaven corporate ideal if they ever hoped to fit in and do well. The beatniks of the 1950s rebelled against this conformity and materialism by writing and reading poetry, seeking out an existence beyond the corporate cubicle, and dressing in black (or otherwise looking unorthodox and apart from the mainstream style). Teenagers also followed the latest trends, but if they rebelled they could also help to create rebellious fashions, like the simple white T-shirt of James Dean and Marlon Brando that had previously been equated with the working class. Or they tried to tear the clothing off of music stars like Elvis Presley, whose blue jeans and black leather jackets came to embody the youthfulness, restlessness, and sex appeal of a generation.

At the same time, commercials and fads began to be beamed across the country and into people's living rooms through the new and wildly popular medium of television. Subcultures embraced specific fashions as markers of identity. Civil rights protestors in the 1950s and 60s used TV to communicate their demands and their struggle to the nation and the world. They dressed in the most respectable attire possible: men in full suits with ties, women in Sunday dresses and heels, showcasing their dignity while exposing the savagery of racism in the faces of white foes who attacked them with dogs and fire hoses. As the 1960s wore on, a new generation of young people began to flout convention, questioning every aspect of social tradition and conformity, including its notions of clean-shaven respectability for men and prim dresses with heels for women. Suddenly women wore their hair long, rejected makeup, and walked around barefoot; men also grew their hair long, sometimes donned beards and mustaches, wore casual blue jeans and buttons featuring the peace sign. Their appearance alone identified them as "hippies" to older, more conservative Americans, who sometimes felt threatened by the new generation and all it represented. Some minorities who had once conformed to mainstream standards of dress suddenly made a dramatic departure; their movements for Black Power and La Raza Unida called for separate and proud racial solidarities that would celebrate their own history and culture, including new fashions. Rather than buying products to lighten their skin color and straighten their hair, blacks donned the natural afro style and embraced styles ranging from the traditional African kente cloth to the iconic black leather jacket.103 Women of all races who protested for equal rights and equal treatment condemned the fashion and advertising industries for objectifying them as sexual objects in order to sell them expensive anti-aging creams and constricting girdles to shape their figures and conform them to an artificial standard of beauty.

The Popular Culture of Fashion

Music continued to inspire new styles, such as the disco era's notoriously flamboyant men's pantsuits and women's shiny metallic dresses and glitter. Trends became less racially specific, although certain stereotypes—like the black urban pimp or the white punk rocker—remained in vogue, perhaps as much for their infamy as their unapologetic edge and flashiness. Lifestyle trends also affected the fashion industry, as when fitness celebrities like Jane Fonda popularized the women's workout leotard in the 1980s.

Meanwhile, throughout the second half of the twentieth century, American apparel and textile manufacturers continued to expand their industries overseas to cut costs and compete effectively with foreign businesses. Meanwhile, upscale couturiers developed into corporate brand names throughout the twentieth century. Their logos became status symbols, frequently pirated on the black market and coveted by increasingly younger customers, especially as rap and hip hop stars began wearing those labels in music videos and magazine photo spreads. Pioneering hip-hop trio Run-D.M.C. all wore Adidas sneakers almost religiously, and in 1986 they actually wrote a song about "My Adidas" (Adidas returned the favor in 2005 by designing a Run D.M.C. sneaker that was just like the original, but without the laces).104 More recently, music stars have also moved from fashion partnerships to fashion moguls; rapper Shawn "Jay-Z" Carter and two his partners launched the Rocawear clothing company in 1995, and its current annual retail sales surpass $700 million. In 1999, the rapper/producer/restaurateur/actor Sean John "Puffy" or "P Diddy" or "Diddy" Combs launched the Sean John clothing line for men. Popular celebrities were increasingly photographed on the red carpet and in tabloid magazines, donning the latest styles that consumers sought to emulate.

Clothing continues to occupy a central role in our national economy, our popular culture, even our ideologies of politics and sexuality. The history of fashion is intertwined with almost every major development in American life since the first European settlement in the early seventeenth century. From the materials employed in clothing manufacture to the process by which our garments are made to the social values that dictate what we "should" look like, fashion has surrounded us and consumed us for generations.

Saturday, 12 May 2012

posted by Hannah


57% of the population buy value

posted by Hannah
Taken from http://lexicon.ft.com/Term?term=cause_related-marketing


cause-related marketing

This is a form of marketing in which a company and a charity team up together to tackle a social or environmental problem and create business value for the company at the same time.  Typically, in cause-related marketing campaigns, a brand is affilated with a cause and a portion of the proceeds from the sales of the brand is donated to the cause.
ExampleThe term was first used by American Express in a campaign for the restoration of the Statue of Liberty. The company donated a portion of each use of an American Express card for the restoration. Transaction activity increased by 28% and about $2 million were donated by the company.
posted by Hannah




posted by Hannah
About brands and charity sponsorship
With the current economic downturn and the critical financial issues of the market, it is vital that companies find new ways to differentiate themselves against their competitors and increase brand awareness amongst their target audience.  There are a number of ways to do this, but one of the best ways to increase brand awareness is through sponsorship – specifically sponsorship in relation to charitable work and activities.
Brands have been involved with charities as part of their corporate social responsibility positioning for decades.  However, a recent occurrence that is increasing is linking brand support of charities through marketing campaigns and sponsorship activation.  Associating charitable support through sponsorship rights is an effective way to create an emotive response alongside the goodwill already built through their sponsorship activation.
But what are the reasons that drive a company to sponsor a charity? Although there are many reasons, here are our top 5:
1.  Increasing brand loyalty: sponsoring a charity is a business deal rather than a charitable donation. Companies choose to sponsor a charity in order to align their PR activity with a cause-related issue that enables them to build or increase their reputation amongst their target market.
2.  Brand differentiation: sponsoring a charity has the potential to differentiate their brand against other competitors who don’t support charities.
3.  Awareness and visibility: as charities typically rely on volunteers to run their business and have small marketing budgets, social media plays a vital role in their marketing strategy.  Brands who are involved with charitable work can typically work with the charities to utilise these social networks in order to promote their association providing a greater reach into a different audience.
4.  Highlighting corporate social responsibility: supporting a charity enhances a company’s credibility in a way that can spread a positive attitude amongst their audience and help them reach a new market.
5.  Client entertainment:  this can form a key part of a brands strategy, especially in regards to cultural or athletic events in which brands can activate their experiential marketing campaigns and/or meet with key individuals.
<a href="http://www.wordle.net/show/wrdl/5290344/ann_inc"
          title="Wordle: ann inc"><img
          src="http://www.wordle.net/thumb/wrdl/5290344/ann_inc"
          alt="Wordle: ann inc"
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Thursday, 10 May 2012

posted by Hannah


Meeting Minutes so Far



Tuesday 8th May
We all met to discuss how to begin the project; we decided what research we needed to undertake in order to find out what we wanted and influence our overall strategy. We created the following headings on which to base our research:
·         Where are we now?
·         What do we want to achieve?
·         Why is it important?
·         What will be our big idea?
·         What will be the outcomes?
·         What is the plan?
Between us we decided on work to begin on and split it accordingly:
Hannah
-  construct consumer profiles for both Ann Taylor and Loft using people we know so as to get the most valid representations
- write a press release for the brand entering the U.k market with Lisa Snowdon as its ambassador
- find information on a brand or product that has failed to transfer successfully from the U.S to the U.K market
- take pictures of examples of store layout and visual merchandising in department stores to back up the images we have already taken of individual competitor stores
Amy
- construct perceptual maps for where Ann Taylor is positioned in the U.S market, and where we feel it could potentially stand in the U.K market
- look at ‘Benefit’ as a successful U.S brand in the U.K market, collecting primary research though interviews with ‘Benefit’ ambassadors
- collect primary research from any relevant brands around Nottingham through recorded interviews from which transcripts can be formed
Emily
- construct Aaker models for both Ann Taylor and Loft
- look into ‘Gilly Hicks’ as a case study of a U.S brand in the U.K, collecting primary research and documents after visiting the store launch
- create P.E.S.T and S.W.O.T analysis documents for Ann Taylor entering the U.K fashion market
All of us will be collecting more research and examples of anyting that may be relevant to our investigations or discussions, including P.R stunts and marketing campaigns that we feel are very effective, and any design ideas for our booklets.


Thursday 10th May
Today we decided that ‘Club Monaco’ may be a good case study to consider as it is very recent and successful, and has marketed itself in a way that sends the brand apart.
We have decided to look in the relevant books at brand extension and marketing theories so that our ideas are based on strong concepts and are therefore justifiable and more likely to be successful. Alongside this we will look at the concept of brand loyalty and how this is affected, as U.K consumers will have no current loyalty or in fact knowledge of Ann Taylor as a brand.
We are going to research into brands that currently push the ‘real woman’ and ‘confidence is beauty’ as their brand concepts to see what philanthropic marketing and what communication methods are used.
As part of our primary research we have decided to show the website or promotional leaflet to members of the public and ask their first impressions in one word. We feel this will give us a good idea of how the brand comes across on face value, purely based on the aesthetics, and how these come across to the U.K public. This will help us pinpoint anywhere where change is needed. As we do this, we will ask specific questions to members of the public that are willing to spare some time. We have scheduled this for Saturday.


Saturday 12th May
We met today to carry out our investigation in Nottingham Town centre. We took Ann Taylor’s promotional leaflet as an example of the brand image and positioned ourselves outside stores we felt would be the brand’s main competitors. We stopped any women who were willing and asked them for one word which they felt best described the portrayal of the brand. We established limited results as many members of the public were not willing to spare the time, but any results we did get we have displayed graphically, and we feel they help greatly in recognising how the brand would currently communicate with its U.K market.
We then constructed a plan of what we felt needed to be included in both our strategy and research packs and the order in which things would feature with the plan to begin designing on Monday. We felt more research was needed into previous cause related marketing as this features in our ‘Big Idea’, and statistics needed to be found in relation to the current U.K market and the difference between value, mid-range and luxury brands. After investigating these, we feel we have all the relevant research to begin putting everything together.
posted by Hannah
Another example of a 'real women' campaign -
http://www.marketingweek.co.uk/ultimo-launches-real-women-campaign/3015709.article


Lingerie brand Ultimo has signed up 14 ’real women’ as the face of its next advertising campaign, to launch its new range of evening gowns Ultimo Couture. The move follows Ultimo’s decision to axe Kelly Brook as the face of the brand, following a row over a Playboy shoot.
The founder and creater of the brand, Michelle Mone says; “Ultimo Couture dresses are designed for real women, so it made complete sense for us to feature real women in the brand’s first campaign. It’s all about championing different shapes and sizes, so having our customers be the stars of the show instead of using a celebrity was the natural choice”
“The campaign image is stunning and will hopefully relate to real women everywhere, as well as inspire people to embrace a broader definition of what constitutes beauty. Whether you’re a petite size 8 or a curvier size 18, you deserve to feel beautiful and to be celebrated.”
Ultimo says that it launched the quest to find 14 real women on Facebook in May. Ultimo received over 2000 applications from women across the country and selected the winners at random once the women had been grouped by their size.




http://www.dailymail.co.uk/femail/article-2085605/Ann-Summers-competition-real-woman-campaign-won-plus-size-finalist.html

A victory for curvy ladies: Ann Summers' competition to find 'real woman' to front campaign is won by only plus-size finalist
·         Lucy Moore, 20, received 22 per cent of the 30,000 votes to find the face of the Valentine's Day lingerie range


When Ann Summers launched a 'find a face' campaign in November, the models they had apparently plucked from oblivion already looked a lot like professionals.
But in a victory for curvy women, the winner of the competition to find the face of the underwear chain's Valentine's Day campaign was the only plus-size finalist in the running.
Lucy Moore, a University of Westminster criminal justice student from Portsmouth secured an impressive 22 per cent of the public's 30,000 votes for Ann Summers' next star.
The new face of Ann Summers: Lucy Moore beat 4,000 other models to be chosen to front the lingerie chain's Valentine's Day campaign

The 20-year-old was chosen from more than 4,000 entrants as one of the ten finalists to star in the chain's first ever TV advert which was screened during the final episode of ITV2’sThe Only Way is Essex.
She wowed the panel during the October judging day, which was only attended by a few plus-size models.

Miss Moore's stand out personality, body confidence and sexy, size 16 curves won over Ann Summers' CEO, Jacqueline Gold who chose to put her through to the finals.
The other nine women chosen were Sinead from Beaconsfield, Katie A from Essex, Mary from Clitheroe, Hayley from Dudley, Natalie from Huddersfield, Melanie from London, Kassidy from Hebburn, Katy K from London, and Abigail from Hartlepool.
'Real women': Ann Summers' first TV advertisement aired in November, it featured 10 women who are not professional models including Lucy, second from left at the back
Then, in a bid to win over the public, Miss Moore embarked on her own promotional tour building support for her campaign. 
She featured in her local newspaper as well as spending time in her local Ann Summers store as real life mannequin, modelling key lingerie lines in the store window.
Drumming up further support Lucy even donned the company's Miss Claus outfit for the opening of the new concept store in Milton Keynes, and even to Twitter and Facebook to build support from her followers and favourite celebrity tweeters. 
Miss Moore told MailOnline that although she has always wanted to be a model, she still could not believe that she had won.
She said: 'At school I was the biggest girl in my group of friends, so I avoided being teased by being fun and bubbly.
'Now all of my course mates at university have seen me in my underwear. It's a bit weird.'
Miss Moore added: 'This has been one of the most exciting things to happen to me and I couldn’t believe I made it into a national modelling competition and have now won; it is beyond anything I could have imagined.
'Hopefully it will be an inspiration to other curvy girls and give them confidence.
'I kept looking at the other girls and thinking how beautiful they were. I thought any one of them could win it.
'I want to represent women with a curvier figure and show them that you can be sexy no matter what your size or shape.'

Jacqueline Gold added: 'This has been such an exciting campaign for Ann Summers and I was amazed by the amount of entries we received. 
'The campaign was about finding a real woman who embodied our brand and oozed sexiness and confidence. 
'Lucy really stood out for us and we are really looking forward to showing off our new Valentines collection with Lucy taking centre stage in the campaign and store windows.'
Lucy’s first campaign for Ann Summers will be revealed in store windows across the UK on the 19th January 2012.






posted by Hannah
Dove screen shots of current campaigns and programs - they have a really well established campaign surrounding self-esteem and confidence, the the 'confidence is beauty' concept.



posted by Hannah
Bit of info on brand loyalty and how it is built - guidelines for Ann Inc to follow
http://www.essortment.com/brand-loyaltys-influence-consumer-behavior-35996.html


In today's highly competitive environments, improving consumers' loyalty to brands permits marketers to maintain a comfortable and lasting position in the marketplace.

The new millennium is not just a new beginning; it is a continuation of trends in human behavior that have been following cyclical patterns throughout our country's history. Just because we have entered a new era does not mean we have to start from scratch when it comes to interpreting why certain consumers are loyal to certain brands, and what type of factors influence these allegiances.
Brand Loyalty is the consumer's conscious or unconscious decision, expressed through intention or behavior, to repurchase a brand continually. It occurs because the consumer perceives that the brand offers the right product features, image, or level of quality at the right price. Consumer behavior is habitual because habits are safe and familiar. In order to create brand loyalty, advertisers must break consumer habits, help them acquire new habits, and reinforce those habits by reminding consumers of the value of their purchase and encourage them to continue purchasing those products in the future.
The image surrounding a company's brand is the principal source of its competitive advantage and is therefore a valuable strategic asset. Unfortunately, many companies are not adept at disseminating a strong, clear message that not only distinguishes their brand from the competitors', but distinguishes it in a memorable and positive manner. The challenge for all brands is to avoid the pitfalls of portraying a muddled or negative image, and instead, create a broad brand vision or identity that recognizes a brand as something greater than a set of attributes that can be imitated or surpassed. In fact, a company should view its brand to be not just a product or service, but as an overall brand image that defines a company's philosophies. A brand needs more than identity; it needs a personality. Just like a person without attention-grabbing characteristics, a brand with no personality can easily be passed right over. A strong symbol or company logo can also help to generate brand loyalty by making it quickly identifiable.
posted by Hannah
pages from Marketing Fashion by Harriet Posner - useful for our brand loyalty section as it addresses brand personality and what attracts people, and for brand extension and re-positioning


Wednesday, 9 May 2012

Posted by Emily Thompson

Ann Taylor promotion in the US:

Ann Taylor promotes it products mainly through catalogs, television and magazine ads, and gift cards. In 2008, Ann Taylor had a total of approximately 8.5 million visitors to its website. (Ann Taylor Profile, 2008) Ann Taylor recently partnered with Proctor & Gamble due to the economic downturn, and they are currently handing out free samples of detergent and coupons to customers who buy machine washable clothes. In addition, Ann Taylor has created an eight-page magazine, available for free in stores, that provides tips on how to keep clothes looking fresh. Of course, due to the partnership, they require Tide or Downy Total Care, which are both Proctor & Gamble products. (Quenqua, 2008)


This seems quite similar to how we were thinking of promoting for the UK. 
video of gilly hicks opening in london

Posted by Emily Thompson

Perceptual Map US

Posted by Aimee Robinson

Current Ann Taylor competitors in the US fashion landscape:


Perceptual Map

Aimee Robinson

If Ann Taylor were to be launched in the UK these would be their potential competitors in the UK Fashion Landscape :



















Tuesday, 8 May 2012



Facts and Figures in the UK fashion industry


This is the FashionUnited page with Facts and Figures about the fashion industry in the United Kingdom.

Great Britain remains a leading center for the manufacturing of clothing and high- quality fabrics, with the clothing and textile industries combined producing £8.5 billion- worth of goods and employing 150,000 people in 2007. The UK high street fashion industry is worth an estimated £44.5 billion.

In 2009 UK retail sales were over £285 billion, compared to the £450 million per annum that designer fashion makes to the UK economy. The retail sector generates 8% of the Gross Domestic Product of the UK.

In 2009 there were 293,510 retail outlets in the UK. The average British household whole expenditure in 2008 was £471.0 per week, compared to £459.20 from same period in 2007.

Number of employees in the fashion retail industry:
The retail industry employed over 2.9 million people as at the end of December 2009. This equates to 11% of the total UK workforce. The Textile and Apparel sector employs more than 35 million people directly, while the Apparel sector alone having over 6 million employees.

£41,054m was the total spent in clothing and footwear in the United Kingdom in 2009. Thus, British consumers spent £46.2 billion in 2009 on clothing and adornment products, which represented per capita annual spending of £753. For the past years, spending on clothing and footwear has fallen to a record low-down to an average of 21.60 pounds per week..."

Overseas sales of apparel and textile industry combined are worth £7.3 billion at manufacturers’ prices, being major export sectors USA, Japan, Russia, France, Italy, Middle East, Hong Kong, and China.

Despite more than a third of consumer spending goes through shops, the online fashion market continues to boom and reached nearly £4.1 billion in 2009, up by 26% on 2008. Internet retailing was the channel least affected by the economic slowdown towards the end of the review period.

Consumers continued to use the internet in order to seek out bargains and compare prices at the click of a button. However, in 2009 retailers were more cautious in entering internet retailing. Most apparel companies based in the UK opted either to offer only a portion of their products online, or sold goods via an established online retailer.

As household penetration for internet retailing grows during the forecast period, non-store retailing is set to contribute most to growth in retailing during the forecast period. Shopping on the go, as a result of iPhone applications and hand held PDA’s, will also drive growth.


Posted by Emily Thompson

Thinking that we should make Ann Inc aware that social media e.g. Facebook is essential to marketing on the UK high street.
Example of what Diesel did:



Posted by Emily Thompson
Potential Competitors of Ann Inc - Window Display Research


Oasis


Monsoon


Zara - simple but effective window displays using led lights


The Kooples - (bit out of price range but classy brand for similar aged target market)


Reiss - massive store in central london. similar look to Ann Inc with simplicity


Posted by Emily Thompson
http://anfnewsnow.blogspot.co.uk/p/gh.html

Literally so much information on Gilly Hicks on this blog! everything about their history as well as their marketing campaigns etc.

Posted by Emily Thompson


Promotional material by Gilly Hicks - Given free underwear to promote the brand outside of the new shop which was opening even before it was officially open.




Leaflet which was handed out. Shows all of the new stores they have bought to the UK.
'Follow the hot lifeguards around london' as the marketing slogan.



'Hot lifeguards' outside the new shop promoting their swimwear as well as making sure their target customer is recognised.

Posted by Emily Thompson

Gilly Hicks is coming to London

American lifestyle brand Gilly Hicks poised to open first UK store with a double-decker busload of 'hunks in trunks' taking a tour across London.
BY OLIVIA BERGIN | 25 NOVEMBER 2010

If you haven't yet heard of Gilly Hicks, by the weekend it will be a new name firmly on your fashion radar.



A women's lifestyle brand hailing from the US, Gilly Hicks is the 'cousin' label of cult retailer Abercombie & Fitch. Think Jack Wills on holiday in Sydney, Australia; Gilly Hicks specialises in pretty, patterned underwear, cute cotton pyjama separates, colourful swimwear and loungewear, as well as an extensive range of fragrances for bath and body.
To celebrate the opening of the first UK store in London's Westfield shopping centre on November 27, Gilly Hicks are organising a double decker bus from the Abercombie & Fitch store in Mayfair to make the jaunt over to Westfield. It will be no ordinary journey however, as male models from the A&F store will be on hand to 'chaperone' the trip, while generously gifting passers-by with a selection of Gilly Hicks briefs.
The new store will be getting into the Christmas spirit by offering its 'Ab-vent calendar' (essentially a ring-bound desk calendar adorned with the body of an ab-fabulous hunk for each day in December) to the first 500 customers.
Prices start at £7 for a pair of briefs, and £34 for a bra. To shop online for UK orders log on to gillyhicks.com

posted by Emily 
Inspirations for prelaunch stunts:







Interview with Benefit employee

When Benefit first launched in the UK, was it purely in department stores or did it too have an official store?

When they were first brought to the UK they were only selling two products in John Lewis, however they were placed on a shelf under the escalator so no one even knew Benefit existed until someone approached them about bringing Benefit into department stores, as at first most department stores said no to Benefit as it was unheard of, but then after a while they eventually agreed and that was when Benefit became very popular and took off to be very big.

So would you say that bringing Benefit into the department stores was the best form of promotion for them coming to the UK?

Yes, and when that took off and they did better than they expected that’s when they started opening up their own stores and boutiques in the UK.

What would you say are the pros and cons of a brand being launched originally only in department stores as opposed to straight away opening up their own store?

You just get more noticed, there’s a lot of danger in opening up a new store that no one has ever heard of as there’s the danger that no one will ever go there, no ones going to know the products, no ones going to try them, so I’d say that it’s best to start in department stores as you also have people working for their section trying to get you to try their products and it’s a lot easier to get a consumer engaged in a new brand in a department store than it is in a brand store.

And would you say there are any cons of starting in department stores, such as who says that consumers will come to your section? As your right next to your competitors surely consumers might get side tracked and leave your section for another?

No not really, I think it’s a wise move to start in a department store; it’s another form of advertisement also we’ve found with Benefit, our packaging and the colours we use for our ‘stand’ if you will, attracts a lot of attention, its witty its fun, its eye catching. From a distance you might not be able to distinguish Estee Lauder with Dior, however everyone can see Benefit from a mile off.  Also we do go out of our way to bring consumers to us, we will stand on the streets or around the department store asking people if they want to get a free make over or samples and try out our products and more often than not, we will have people come happily for a make-over especially if its free. It’s giving them a taster of who we are and then if they like us they will come back. It’s all about creating a loyalty with our consumers.

Have you ever heard of the American brand Ann Taylor?

I’m afraid no I haven’t, sorry

So if Ann Taylor were to come to you and ask for your advice on how to launch their brand in the UK market, how would you tell them to approach it?

For starters I’d definitely tell them to start and focus in on department stores before opening their own store as they’re not a heard of brand, such as Abercrombie or Victoria Secret which are American brands that have been heard of in the UK, though I am aware Abercrombie is now in the UK but before they launched here they were heard of so for them there was not so much of a risk in being a success. Therefore it’s a big gamble bringing in their own stores to the UK high street when it’s an unheard of brand. However I would also advise a lot of advertising before coming to the UK, through events and so forth, almost get their audience excited and questioning- who is this new brand coming to the UK. Such as what we have found quite successful is we do bookings like in the form of events, where sometimes parents might ask us to do a daughters birthday party where we glam up a group of girls before they go out, it’s all about understanding your consumer and how you can advertise your brand in a different ways to your competitors, thinking outside the box, not just magazines, Billboards, TV, Radio etc. How can you engage and involve your audience to remember your brand.

Thank you very much; you’ve been very helpful

Thank you, Good luck.




Aimee Robinson